T&Cs

Terms and Conditions:

Time to process an order:

Please allow 1-5 days for us to prepare your order. However, your order is usually shipped within one to two days.

Damages/issues:

After inspecting your order upon arrival if you find a defect with your order please email us at littlerockshop@gmail.com. This will allow us to evaluate the issue and come up with a suitable arrangement.

Refunds:

We are willing to look into refunds when an item has been damaged or lost. However, we prefer to send new items if possible, or allow exchanges of the same value. We cannot offer refunds for simple change of mind.

If an item has been damaged we request photo proof.

Delivery time:

We ship our items with NZ post, therefore, after sending the item there is little we can do to control delivery time. You should receive a tracking number once your order has been shipped, this may assist in calculating delivery time. If you have not received a tracking number within 5 days of ordering please don't hesitate to email us at littlerockshop@gmail.com.

Please consider the fact that during weekends we cannot post any parcels. This may effect the time of your delivery.